Privacy Policy
Horizonte Consultoria is committed to protecting the privacy of users of our online platform and services. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the service, but may include contact details such as your name and email address, business information, and any other information you choose to provide.
We may also collect certain information automatically when you visit, use, or navigate our site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how you use our service, such as the pages you visit and the time spent on those pages. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
How We Use Your Information
We use personal information collected via our site for various business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific legal grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process [Based on consent and performance of a contract].
To send you marketing and promotional communications [Based on your consent]. You can opt-out of our marketing emails at any time.
To send administrative information to you [Based on legitimate business interests and/or performance of a contract]. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To fulfill and manage your requests and services [Based on performance of a contract].
To request feedback [Based on legitimate business interests and/or with your consent]. We may use your information to request feedback and to contact you about your use of our service.
To protect our site [Based on legitimate business interests and/or legal obligations]. We may use your information as part of our efforts to keep our site safe and secure.
To enable user-to-user communications [Based on consent and performance of a contract]. If you choose to use our feature that allows communication with another user, we may use your information to enable this communication.
To manage user accounts [Based on performance of a contract and/or legitimate business interests]. We may use your information for the purposes of managing your account.
To respond to user inquiries/offer support to users [Based on legitimate business interests and/or performance of a contract]. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our service.
For other business purposes [Based on legitimate business interests and/or with your consent]. We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our site, products, marketing and your experience.
Sharing Your Information
We only share and disclose your information with the following types of third parties. We have entered into contracts with these third parties that are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. They will not share your personal information with any organization apart from us. They will hold it securely and retain it for the period we instruct.
Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the service within a secure environment.
Your Privacy Rights
In some regions (like the European Economic Area and the United Kingdom) and countries (like Brazil), you have rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) to object to the processing of your personal information. In certain circumstances, you may also have the right to lodge a complaint with the relevant data protection supervisory authority.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
To exercise your rights, you may contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for instance, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy, which is incorporated by reference into this privacy policy.
Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
International Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Please note that we may transfer data, including personal information, outside of the region in which it was collected. By using our site, you consent to such transfers, subject to the safeguards described in this policy or as required by law.
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by a "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this policy, you may contact Horizonte Consultoria by postal mail at:
Horizonte Consultoria
1800 Rua Augusta, 5th Floor
São Paulo, SP, 01304-000
Brazil